FAQ
Frequently asked questions
Here are some Frequently asked questions that we hope we can answer and improve your experience while shopping with us
We are located in Las Vegas, Nevada
YES! We make every item as it is ordered, we do not stock inventory. We use only the highest quality materials General Formulations vinyl and Eco-Solvent ink for the longest lasting, best looking decals
Please see each individual item for its processing time. Processing times range from 2-7 days depending on the material and item. CUSTOM ORDERS or orders containing MULTIPLE MATERIALS can add 2-4 additional days to process.
All of our packages are shipped USPS First Class as standard with tracking – you will get tracking information in your order confirmation email. We offer several shipping upgrades at checkout. Please note upgrading your shipping speed DOES NOT upgrade the time in which it takes to process your order. This is available on each item as an additional cost.
USPS first class and UPS ground have a transit time of 3-9 days, at times these carriers still experiences intermittent delays and we ask our customer to be as patient as possible and allow up to 20 days for their order to arrive, if after 20 days it has not arrived please let us know and we will confirm your address and tracking information and ship a new order at that time. Please understand that speed at which the carrier delivers the packages is out of our control, we do everything we can to get them into the mail as quickly as possible but after we have given it to the carrier it is out of our control.
The size you order is based on the LONGEST side, some decals that would be width and some it will be height, if you need exact measurements you can email us at orders@biggestdecalshop.com; ask a question in the item; open a chat window or call or text us at 702-935-8788 M-F 9am-4pm PST
No, the decal does not have a black background, that is just in the listing image, the decal is cut around the white border that you see around the perimeter of the image.
YES! We love to work with customers on custom requests, many of our listed items are from customer requests! You can start by emailing us the image you are interested in having us make. You can email a vector graphic image (SVG, PDF or AI) to orders@biggestdecalshop.com. If you do not have one of these formats we might be able to work with a high resolution PNG or JPG file, a screen shot off a website is NOT a high resolution file. We do custom graphic design work so if you need something created We can help for an additional fee. If you have any additional questions on custom orders you can call or text us at 702-935-8788 M-Fri 9am-4pm PST
We include a directions card in every order but some of you are more visual learners there are thousands of Youtube videos on how to install your decal, here are a few links but there are lots of options to watch:
THE EASY WAY TO INSTALL VINYL DECALS: The Hinge Method – YouTube
How To: Install Large Stickers (Center Hinge Method) – YouTube
Almost anything that is flat and smooth, wood, concrete, plastic, glass, metal etc. These will stick to fabric or flexible surfaces but will not stay on for long. These are also not iron on. If you applying to a painted surface it is best if the paint is flat or primer, many new paints have additives to make them easy to clean, which makes things harder to stick to them so sometimes a light sanding can help with adhesion. The ink is solvent based so it is waterproof.
YES! The ink is also solvent based so any sealer from epoxy to water based poly will be fine over the top of the decal and is recommended to protect the ink from scratches and scuffs as the decals are not laminated.
Our decals are removeable but they are NOT reusable and are intended for single use/application.